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Frequently Asked Questions

Find answers to common questions about our products, shipping, returns, and more.

What's your return policy?

We offer a 30-day return policy for all unused items in original packaging. Returns are free for US customers. International customers are responsible for return shipping costs.

Do you ship internationally?

Yes! We ship to over 50 countries worldwide. Shipping costs and delivery times vary by location. You can see exact costs at checkout.

How can I track my order?

Once your order ships, you'll receive a confirmation email with a tracking number. You can also track your order through your account dashboard.

What payment methods do you accept?

We accept all major credit cards (Visa, MasterCard, American Express), PayPal, and Apple Pay. All payments are processed securely.

How long does shipping take?

Standard shipping within the US takes 3-5 business days. Express shipping (1-2 business days) is available for an additional fee. International shipping typically takes 7-14 business days.

Do you offer gift wrapping?

Yes! Gift wrapping is available for $5 per item. You can select this option during checkout.

What if my item arrives damaged?

If your item arrives damaged, please contact us within 48 hours with photos. We'll arrange a replacement or refund at no cost to you.

Can I cancel my order?

Orders can be cancelled within 2 hours of placement. After that, they'll be processed and shipped. Contact customer service immediately if you need to cancel.

Do you have a loyalty program?

Yes! Join our VIP program to earn points on every purchase, get early access to sales, and receive exclusive offers.

How do I care for my clothing?

Care instructions are included with each item. Generally, we recommend gentle washing in cold water and air drying to preserve the quality of your garments.

Still have questions?

Can't find what you're looking for? Our customer service team is here to help.