Information we collect
When you browse, contact us, join our mailing list, or place an order, we may receive your name, email address, telephone number, delivery address, order details, and messages you send us. We may also collect basic device, browser, and site-usage information.
Payment details are entered with our payment provider and are not stored directly by John Teka Atelier.
How we use it
We use your information to:
- process, confirm, and deliver orders;
- provide customer care and respond to enquiries;
- send product news when you have requested it;
- maintain site security and improve our services; and
- meet legal, accounting, and fraud-prevention obligations.
Sharing and retention
We share information only with service providers needed to operate the store, such as payment, hosting, communications, and delivery partners, or where required by law. We retain information only for as long as necessary for the purpose it was collected and for applicable legal or accounting requirements.
Your choices
You may ask to access, correct, or delete personal information we hold about you, or withdraw from marketing messages. Some records may need to be retained where the law requires it.
Contact
For privacy questions or requests, email johntekaatelier@gmail.com.